Every day, Canada Post delivers 45 million pieces of mail to 15 million points of call to help our customers communicate, send and receive payments, advertise and ship products.

We are undergoing a much-needed renewal of our national infrastructure—called Postal Transformation. This multi-year program includes major investments in equipment, technology and processes that will provide reach and access to you, our customers, across both physical and electronic channels, more targeted communications and opportunities to build customer relationships.

Our goal is to improve productivity and efficiency, reduce the amount of undeliverable mail and build a foundation for new and improved services.

We are proud to have opened a new mail processing plant near the Winnipeg International Airport in 2010. This state-of-the-art facility, located in close proximity to air and surface transportation services, that offers improved access for our customers.

As part of Postal Transformation, Canada Post is rolling out significant investments across the country. City-by-city details and final particulars continue to evolve but you can always find the latest news.

Is there anything I need to do to prepare?

During this journey towards the Modern Post, we will continue to keep you informed. You can always find current updates by visiting this site to obtain the latest news on Postal Transformation.

Have a question around Postal Transformation? The answer might be on our Frequently Asked Questions page.