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Discounts and savings

• Receive a 1% discount on your mailing when you complete your entire order electronically using our Electronic Shipping Tools. Please note that manual orders may be subject to a $5 processing fee.
• Save on transportation fees when you drop off your mail directly at the local delivery office where your mailing will be delivered from. If you drop off your mailing at a Canada Post facility and we have to transport your mailing to the delivery office, an additional fee per piece applies.

Volume-based pricing

If you plan to send 100,000 pieces or more within the next 12 months, you may be eligible for a volume discount.* You can deliver all of the pieces at once or over a number of smaller campaigns throughout the year. Call 1-866-282-7169 for more details.

*Subject to other terms and conditions.

How to pay for your mailing

Your payment options depend on:

• Whether you have a commercial contract with us (payment options are set up at the time you sign).
• Where you drop off your mailing (not all locations accept all forms of payment).

Payment options for drop-off locations

	Corporate Post Office	Letter Carrier Depot	Revenue Verification Unit
Cash (Canadian or American Currency)	Yes	No	No
Personal/Business Cheque (Up to $1,500)	Yes	No	Yes
Certified Personal/Business Cheque (Over $1,500)	Yes	No	Yes
Money Order	Yes	No	No
Traveller's Cheques	Yes	No	No
Credit Card	Where available – some restrictions apply	No	No
Debit Card	Where available	No	No

How to prepare your mail

You will organize your mail into bundles and then place them in containers. The number of bundles and containers you need depends on how many pieces you're sending and the number of delivery offices they're going to.

Bundling your mail

1. Determine how many pieces are needed for each delivery office using our Residential and Business Counts and Maps.
   
   
2. Sort your mail into bundles
   
   1. For Letter Carrier delivery, sort your mail into bundles of 200:
      • Each bundle must be less than 100 mm (4") thick.
      • If your bundle of 200 is too thick, reduce the number of pieces in each bundle to 50 or 100 (remember not to exceed the maximum thickness).
   
   2. For mail delivered to routes that are not served by Letter Carriers, sort your mail as follows:
      • When your items weigh less than 500 g each, you should prepare 100 mm (4”) thick bundles.
      • When your items weigh 500 g or more each, you should prepare 200 mm (8”) thick bundles.

      Remember that the maximum number of items for all bundles is 200.

   3. All the bundles for a single delivery office should contain an equal number of pieces—except the last bundle (called "residue" bundle), which will make up the remainder of the quantity you need for that delivery office. For example:

      Delivery Office (Installation)	Quantity	Bundles of 200	Residue Bundle
      VANCOUVER STN D 2405 PINE ST VANCOUVER V6J 3E0	7,362	36 x 200 = 7,200	162

      
      
3. Securely double-strap each bundle to prevent it from breaking open during handling or transit. You can use elastic bands, string, or plastic straps, but shrink-wrapping is not allowed. Keep track of which bundle is the "residue" bundle.
   
   Placing your mail in containers
   
   
4. After you've bundled your mail, put it into suitable mail containers for delivery. An acceptable container is:
   • Sturdy and able to withstand normal handling during processing (sorting with other containers, transporting, opening, emptying, etc.).
   • Fully sealed on all sides.
   • Have dimensions that do not exceed 535 mm (length) x 251 mm (width) x 303 mm (depth).
   • Less than 22.7 kg (50 lb.) in weight.
   • Disposable, as we cannot return it to you.
   
   The boxes your printers use when they package your order are often suitable containers. Other options may be file storage or moving boxes. The containers don't have to be new—just sturdy (and fully sealed). Containers you supply need to be approved by us.
   
   

You can use Unaddressed Admail Flexipacks™ when you drop off your mail directly at the delivery office—when transportation fees do not apply.

Note: You need to provide a sample of the piece being mailed on or before time of drop-off. If you are testing multiple versions, with different sizes or weights, you need to provide a sample of each.

Read our Mail Preparation Guide for more detailed instructions and information about other ways to prepare your mail.
Learn about the types of delivery routes.

How to create your order

Create your order electronically

Create your order (Statement of Mailing) before you drop off your mail. This order tells us how, where and when to deliver.

Use our free Electronic Shipping Tools. It's secure, easy, and fast. Complete all of your documents electronically to receive a 1% discount on your mailing and avoid a $5 processing fee.* New to Electronic Shipping Tools? Watch a demo.

*Subject to conditions

Create your order manually

If you prefer, you can complete your paperwork manually. However, this means that you may incur a $5 manual processing fee, plus you’ll miss out on the 1% discount applied to electronic orders.

1. Ensure you have a Canada Post Customer Number.
2. Call us at 1-888-550-6333 to request the following forms. Ask for an extra copy of each form in case you make a mistake. Allow several business days for delivery.
   • Statement of Mailing (Form #40-076-705) – Your main order form. It provides an overview of all the relevant details related to your mailing.
   • Unaddressed Admail Delivery Slip (ADS - Form #40-076-527 (07-09)) – Provides specific delivery instructions for delivery employees, including the selected Forward Sortation Area (FSA) and delivery route numbers. You need one for each delivery office.
   • Container Labels (Form #33-086-523) – Prepare your own container labels using the Canada Post standard format. They need to be bilingual and you are required to provide one label for each container.
3. Pay for the mailing in full, including all applicable taxes. See How to pay for your mailing for payment options.
4. Get your Unaddressed Admail Delivery Slip endorsed by Canada Post. This endorsement validates payment for orders prepared and submitted manually or orders submitted using the SOM-only version of EST.

Where to drop off your mail

Drop off your mail at one of the following types of Canada Post locations. Each has different hours of operation, customer environments and payment options.

• Corporate Post Offices – These locations are usually managed directly by Canada Post.
  Note: You cannot drop off your Unaddressed Admail at "authorized dealer" postal outlets. These are usually located in retail environments like pharmacies, gift shops, or shopping malls.
• Letter Carrier Depots – Typically found in urban settings, these are where letter carriers receive and sort mail before beginning delivery to their route. These facilities do not serve the general public. If you have a large number of containers, you may want to ask about a shipping dock or other vehicle-accessible area where you can deposit your mail. Letter Carrier Depots cannot accept payment.
• Revenue Verification Units (RVU) – Large mail processing facilities designed for commercial mailers.

If you have multiple delivery offices, you can either:

• Drop-off your mailing (properly bundled, labelled, and in approved containers) at a single delivery office and pay an additional fee for us to transport it to the actual delivery office(s) for you.
• Take your mailing to each delivery office yourself. In this case, transportation fees will not apply.

When to drop off your mail

When you do not specify a delivery start date

Location	Guidelines
In urban centres: Directly at the delivery office responsible for local delivery.	Mailings deposited by 11 a.m. may begin delivery the next business day. Mailings received after 11 a.m. may begin delivery the second business day after deposit.
In rural centres: Including corporate offices and depots approved to accept Unaddressed Admail mailings for local delivery.	Delivery may begin on the next business day.
To a drop-off location for Canada Post to transport (regionally or nationally) directly to the delivery office.	Delivery will follow the above guidelines once it has arrived at the local delivery office.

When you specify a delivery start date

(Note: Premium Unaddressed Admail prices apply.)

Location	Guidelines
In urban centres: Directly at the delivery office responsible for local delivery.	Deposit the mailing no later than 11 a.m. on the day before the specified delivery start date. Mailings cannot be deposited earlier than 72 hours (3 business days) before the delivery start date.
In rural centres: Including corporate offices and depots approved to accept Unaddressed Admail mailings for local delivery.	You may deposit your mailing during regular business hours for that location on the business day before the specified delivery start date. Mailings cannot be deposited earlier than 72 hours (3 business days) before the delivery start date.
To a drop-off location for Canada Post to transport (regionally or nationally) directly to the delivery office.	The date the mailing can be deposited is determined by the number of business days required by Canada Post Delivery Standards to meet the delivery start date.

Note: For all services, deposits on weekends and statutory holidays are considered as being deposited on the next business day.

The delivery start date indicated on your order (Statement of Mailing) will be adjusted for all mailings dropped off earlier or later than the required times indicated above.

Support

Need help? Contact us and we'll gladly answer your questions.

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