Looking for a shopping experience without shipping limitations and hidden costs? Borderfree™ from Canada Post combines the convenience and directness of online shopping with the security and certainty of transactions made through Canada Post.

Borderfree is barrier-free and hassle-free shopping. That's because the dozens of established retailers partnered with Borderfree routinely ship to Canada, provide superior customer service and issue a guaranteed price in Canadian dollars that includes shipping, duties and taxes—meaning no brokerage fees, CODs or other surprises at the door.

What's in store

Browse and buy these types of products through Borderfree™

How does it work?

With Borderfree, you can browse through an online directory of featured retailers, visit the retailer website, and then order directly online or over the phone. If you call, friendly customer service representatives will help you find exactly what you're looking for and accurately answer questions on currency conversions, taxes and duties and item returns.

How to place an order

Place orders on Borderfree as you would from any online retailer: add items that interest you to your shopping cart and then, depending on the retailer, either click on a "Canadian customer checkout" link or follow the regular checkout process and select the level of delivery service desired. If items in your basket cannot be imported into Canada, you will be asked to remove them.

Your credit card will be billed by Borderfree on behalf of the retailer from which you've made a purchase—but not until your order clears the Canadian border. Borderfree lets you take advantage of the latest exchange rate: the $USD to $CAD exchange rate is updated daily.

If you need support

If you have any questions or concerns regarding your order or any particular offer from one of our retail partners, please contact the retailer directly.