i

Many features of this website require JavaScript to be enabled. Please enable JavaScript or expect some issues as you proceed.

You are currently visiting our Basic Site. This site is used for low-bandwidth connections, mobile devices and alternative browsers.
To restore the graphics and layout, return to the Standard Site.

Skip Navigation

Download our Mobile App for: Apple | BlackBerry® | Android™

Français | Help | Basic Site | Website feedback |

Welcome! Save time! Sign up | Registered users: Sign in

Support

Support

In many cases, you can contact us by creating an online service ticket. Just follow the prompts in the Instant Answers below.

Instant Answers

Tracking (Not Arrived, Late, Damaged)

More Instant Answers on this topic »

Missed Deliveries

More Instant Answers on this topic »

Sending

More Instant Answers on this topic »

Receiving

More Instant Answers on this topic »

Change of Address

More Instant Answers on this topic »

Post Office

More Instant Answers on this topic »

Shop Canada Post

More Instant Answers on this topic »

epost™

More Instant Answers on this topic »

Other Inquiries

More Instant Answers on this topic »

You can also contact us by phone if you cannot find what you are looking for, or if you want to ask a question about our products, services, programs or tools. Learn more.

birthday card Wrong Address Neighbour inconsistent no mail Ripped Wet flyers Redirection Forwarding change of address previous resident Community mail box Super Box stand alone mailbox lost keys broken lock get keys lost claim package express tracking track not delivered damaged insurance international usa

© 2012 Canada Post Corporation

Government of Canada

Apple

BlackBerry®

Android

Apple, iPhone, iPod touch and iPad are trademarks of Apple Inc.., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used
in the U.S. and countries around the world.
Used under license from Research In Motion Limited.
Android is a trademark of Google Inc.