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Question

I can’t find my answer. How do I contact Canada Post online to ask a question?


Answer

At this time, not all inquiries can be addressed online. If your question is not covered in our Instant Answers, please contact us by phone.

What you can do

General inquiries

Monday to Friday 8 a.m. – 8 p.m. local time
Saturday 9 a.m. to 5 p.m. local time
1-866-607-6301
Outside of Canada: 416-979-8822

Other phone numbers

Top Inquiries

  1. Irregular mail delivery
  2. No mail redirected
  3. New resident (Community Mail Box keys)
  4. Letter not arrived
  5. Broken Community Mail Box lock or key

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